Information security policy
INFORMATION SECURITY POLICY
Customer privacy is of utmost importance to customers and DIGI-TEXX. Therefore, we will only use your name and some other information in the manner set out in this Privacy Policy. We will only collect the necessary information and related transactions between us and you.
We only keep your information for as long as required by law or for the purpose for which it was collected.
You can visit the website without having to provide any personal information. When you access the website you will always be anonymous unless you have an account on the website and log in with your username and password.
If you have any comments or suggestions, please call the hotline (+84) 283 715 5325. We are always ready to listen to your comments.
Our Privacy Policy completely complies with the Law on Personal Information Security.
COLLECT INFORMATION
DIGI-TEXX does not sell, share or exchange customer personal information collected on the website to any third party.
Collected personal information will only be used internally within DIGI-TEXX for customer service.
When you sign up for a dK Design account, the personal information we collect includes:
– Name
– Delivery address
– Address
– Cell phone number
– Date of birth
– Gender
The above information will be used for one or all of the following purposes:
– Delivery you bought at the Website
– Notification of deliveries and customer support.
– Provide information related to the product.
– Process orders and provide services and information through our website at your request.
We may share your name and address with our courier service or our supplier so we can deliver your order.
When you register as a member on the Website, we will also use your personal information to send promotional / marketing information. You can opt-out of such information at any time using the unsubscribe function in promotional messages.
You must provide us or our agent or the website with accurate information and keep it up to date and notify us of any changes.
PRIVACY OF PERSONAL INFORMATION
DIGI-TEXX ensures that any information collected will be kept securely. We protect your personal information by:
– Limited access to personal information.
– Using technology products to prevent unauthorized computer access.
– Delete your personal information when it is no longer needed for our recordkeeping purposes.
DISCLOSURE PERSONAL INFORMATION
We will not share your information with any other company except those and third parties directly related to the delivery you have purchased at DIGI-TEXX. In exceptional cases, DIGI-TEXX may be required to disclose personal information, for example when there are grounds for the disclosure to be necessary to prevent life threats. and health, or for law enforcement purposes. DIGI-TEXX is committed to complying with the Privacy Act and the National Privacy Principles.
PAYMENT SECURITY POLICY
– The card payment system on dK DIGI-TEXX is provided by payment gateway partners who are legally licensed to operate in Vietnam. Therefore, our card payment security standards ensure compliance with the Payment Partner security standards.
In addition, DIGI-TEXX also has separate payment transaction security standards to ensure the security of customers’ payment information.
CHANGES TO THE PRIVACY POLICY
DIGI-TEXX reserves the right to change and revise the Privacy Policy at any time. Any changes to this policy are posted on our website.