DIGI-TEXX Vietnam as a Business Process Outsourcing Partner
As a classic offshore outsourcing company located in the south of Vietnam, DIGI-TEXX is now providing digitizing services, data processing services through data entry, data conversion, form processing, image processing, web research and Ebook development to US and European markets.
“We are continuously developing our markets and services. Since the beginning of this year we increased our production about 15% up to more than 200 at present. We received about 10 new customers and partners within this year. One reason is the development of our service portfolio in the invoice processing and Ebook development fields as well as our marketing strategy and the effective work of our partners. Based on the success of the first 5 month I have a good forecast for the second half of this year.” Björn Rittstieg, Business Development Manager.
Cost effective: The most important factor of outsourcing is to save many with reducing costs. Therefore DIGI-TEXX is operating on a very effective level, which includes a well running infrastructure, optimized processes and well trained staff.
Quality of service: DIGI-TEXX is focused on delivering a quality standard up 99.98 % to their clients. The ISO 9001 is implemented to maintain those standards. All operational processes are monitored continuously by the internal Quality Management Department.
Security of operations: Following the demands of their customers about data protection and security, DIGI-TEXX is operating based on the German data protection law (BDSG) and the EU directive 95/46. In addition the company is certified with the ISO 27001 (ISMS).
24/7 operations: DIGI-TEXX provides a 24/7 service. Also the time difference is a big advantage for US and European companies, especially in the publishing field to deliver results in time.
Multilingual: All Project Managers and the whole management level are able to communicate directly with our customers in English or German. In addition to this documents in any languages can be processed.