In-source or Out-source Model

Which Strategy for Digital Solutions?

In recent time, we have observed that outsourcing simplified BPO tasks are not any more supported strategy for many of our clients. The emerging digital transformation has created needs for them to look for reliable BPO partners who are able to deliver more, in term of full and intelligent solutions for their digitalizing operation. The Digital BPO partner is expected overview clients’ operation, being able to give consultation while owning strong technology capacity to resolve the top challenges of different industries.

How We Work:

  • We act as a Digital Auditor to help our client review the current Digital Transformation status.
  • We listen to the clients’ imagination on how their operation should look like in the next months.
  • We consult on project feasibility. We provide proof of concept.
  • We develop the full solution with many automation instruments, implement it and make visions come true.

Intelligent Process Automation Digital Solutions

If you need further information, feel free to leave us a message.


1. Digital solutions to help Bankers make decisions in minutes:

  • Our Document Processing SaaS Platform and Credit Organization Tools together provides full insight and credit scoring for loan/mortgage/credit applications in just a few minutes, shortening up to 90% approval time, significantly improve operational efficiency and customer satisfaction.

2. Digital solutions for fraud checking across different industries

  • We develop biometrics matching solutions (e.g. face, voice, fingerprint) adding up another level of secure identification to the banking process while creating new digital experience and excitement for the end-users of our banking clients.
  • We develop our mystery shopping team, who keep an eye on millions of merchants’ websites around the world. The team mission is to detect their misrepresentation activities. Together with our very innovation data science clients, we provide valuable data for financial institutions.

3. Digital solutions for smart insurance Claim Processing:

  • We innovate the claim management process with a lot of automation instruments. One of that is the diagnosis and hospital discharge coding. Our engine with AI automatically maps the different versions of one sickness to its best description ICD 10 code. This tool leads to considerable cost efficiency thanks to the elimination of many manual processes.

4. Digital solutions for E-invoice Processing

  • In Nov 2020 effective the regulation in Vietnam that companies are obliged to use e-invoice for their daily business transactions. Our e-invoice solution makes sure our clients’ finance and accounting team implement e-invoice smoothly and efficiently in their operation; by collecting invoice centrally with a lean approach, handling different accounting systems integration and taking full advantage of automation tools in invoice processing.


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