A HISTORY OF SUCCESS
Customer service and support is a source of pain and frustration for any company. Therefore, our Contact Center has been released since 2016 and aims to become a reliable and long-term customer representative partner of our clients for multiple industry sectors advancing their current help desk and contact center services.
DIGI-TEXX and BIPS have signed an agreement to merge our two leading BPO brands under a newly formed company. The transaction brings two outstanding companies and their talented employees, building on the proven success of their previous cooperation, uniting innovative technologies, common cultures and values. The combined company will offer a new generation of BPO solutions that add value to its customers.
DIGI-TEXX VIETNAM acquired FDS (a joint venture with FPT Software as well as a BPO provider), rebranded FDS into BIPS (Business Intelligence Process Solutions). Also this year, we opened our first branch in Cantho City with more than 250 employees. Moreover, we welcomed the 1000th employee and become one of the four biggest companies in Quang Trung Software City.