DIGI-TEXX BPO SERVICES

Representing Young and Enthusiasm People at DIGI-TEXX

What is the meaning of BPO?

Effective BPO (Business Process Outsourcing) strategies lead to significant improvements in operational efficiency, flexibility and cost savings.

BPO is the act of delegating the responsibility to execute core and non-core activities. This refers to back and front office services such as Finance, HR, Customer Relationship Management and others.

At DIGI-TEXX, we offer customized and innovative outsourcing solutions where we add value to the workflow of our customers.

Our BPO services are:

• Data Entry & Document Processing Services
• Contact Center & Help Desk Services
• Scanning & Archiving Services
Digital Solutions & Services
• Software Development & IT Services

VIETNAM BPO WITH DIGI-TEXX

Why you should choose us!

  1. QUALITY STANDARD: German Quality – Made in Vietnam. Moreover, our processes follow ISO 9001:2015, certified by TÜV Rheinland.
  2. DATA SECURITY: ISMS 27001:2013 certified by TÜV Rheinland and EU GDPR.
  3. EXPERIENCE: DIGI-TEXX has 16 years of experience in BPO.
  4. INNOVATION: Innovative solutions are generated from the combination of expertise in the BPO industry and in processes of different industry domains.
  5. TECHNOLOGIES: We own our self-developed and advanced document processing platform namely DIGI-SOFT.
  6. BUSINESS CONTINUITY: 1500 young employees with facilities in 2 different cities; 24/7/365 project monitoring and service uptime.
  7. LANGUAGES: English, German, Vietnamese, Japanese, Chinese, French. 30+ project languages.

Some Examples of Business Process Outsourcing Services:

  • Historical Documents Data Entry
  • Forms and Applications Processing
  • Invoice Processing
  • Mail Responses Processing
  • Mailing Address Standardization and Hygiene Processing
  • Technical Support
  • Live Web Chat Support
  • Direct Voice Support
  • Order Entry Processing
  • Customer Service Support
  • Lead Generation
  • Accounting and Finance Documents
  • Bank and Insurance Application Documents
  • Back-office documents (contracts, import & export, policy)
  • Catalogs, Yearbooks, Law Books
  • Engineering Drawings & Construction Documents
  • Bankers make decisions in minutes
  • Fraud checking across different industries
  • Smart insurance Claim Processing
  • E-invoice Processing
  • Applications for Data Entry, Document Processing and Quality Control
  • Database Management Systems
  • Web-based Monitoring Tools for Project Progress
  • IT Staffing, Direct IT Service, Project Based IT Services

Our Company Profile

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